FAQ & Payment

Frequently asked questions

Q1: Does my Manitoba health card cover the cost of physiotherapy?

Typically, the Manitoba health card does not cover the cost of in-home physiotherapy services. Many individuals rely on extended health benefits or private insurance to help cover these services. We recommend contacting Manitoba Health or your insurance provider for specific details about your coverage.

Q3: How can I book an appointment?

Booking an appointment is simple. You can contact us by phone or through our website’s contact form. Our team will help you schedule a convenient time for an in-home consultation.

Q2: Do I need a referral?

In most cases, you do not need a referral to book an appointment. However, some insurance providers may require a referral from your doctor for coverage, so it’s a good idea to check with your insurer.

Q5: What areas do you serve?

We proudly serve Winnipeg and the surrounding communities. Our mobile service ensures that patients across this region receive high-quality physiotherapy in the comfort of their own homes.

Q4: What type of payment methods do you accept?

We offer a wide range of payment options for your convenience, including cash, cheque, and electronic transfers. We also accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards, along with contactless payments such as Apple Pay, Google Pay, and Samsung Pay. If you have any questions about our payment methods, please don't hesitate to ask.

Q6: What should I expect during my first appointment?

During your first appointment, our physiotherapist will conduct a thorough evaluation, including assessments of mobility, strength, and pain levels. Based on this assessment, a personalized treatment plan will be developed and discussed with you.

Who we directly bill to

Beneva
Canada Life
Chambers of Commerce
Claim Secure
Coughlin
Cowan
Desjardins

Empire Life
Equitable
First Canadian
Green Shield
GMS Carriers 49 & 50
Group Health
Group Source
Industrial Alliance

Johnston Group
Johnson Inc
Manion
Manitoba Blue Cross
Manulife
Maximum Benefit
Medavie Blue Cross
People Corporation
RWAM
Simply Benefit
SSQ
Sun Life
Union Benefits
UV Insurance